+92-21-35694222-27 info@riaztravels.com.pk

Terms And Conditions

Please read these Terms and Conditions carefully before using the services offered by Riaz Travels. These terms govern your use of our website and the purchase of airline tickets online using a debit/credit card. By accessing our website and making a booking, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our services.

1.Booking and Payment

  1. Eligibility : To make a booking through Riaz Travels, you must be at least 18 years old or have the consent of a parent or legal guardian. By making a booking, you confirm that you have the necessary authority to enter into a contract and accept financial responsibility for the transaction.
  2. Accuracy of Information : You are responsible for providing accurate and complete information during the booking process. This includes passenger names, contact details, and payment information. Riaz Travels is not liable for any errors or consequences resulting from inaccurate or incomplete information provided by you.
  3. Payment : Payment for airline tickets must be made using a valid debit/credit card. By providing your credit card information, you authorize Riaz Travels to charge the specified amount for the ticket purchase. The payment will be processed securely and in accordance with industry standards.
  4. Fare Rules : Each airline has specific fare rules associated with the tickets they offer. It is important to review and understand these fare rules before making a booking. Fare rules may include restrictions, penalties, and cancellation policies that govern ticket changes, cancellations, and refunds. By making a booking, you agree to abide by the fare rules imposed by the airline.

2.Booking Confirmation and Travel Documents

  1. Confirmation : Upon completion of the booking process and successful payment, you will receive a confirmation email containing your booking details. It is your responsibility to review the booking confirmation and ensure all information is correct.
  2. Travel Documents : It is your responsibility to ensure that you possess the necessary travel documents, such as passports, visas, and health certificates, required for your itinerary. Riaz Travels is not responsible for any issues or denied boarding resulting from the absence or invalidity of the required travel documents

3. Changes, Cancellations, and Refunds

  1. Changes : Changes to your booking, such as date modifications or passenger name corrections, may be subject to airline-imposed penalties and fare differences. Riaz Travels will assist you in making the necessary changes, but please note that any fees or charges incurred are your responsibility.
  2. Cancellations and Refunds : Cancellation policies and refund eligibility vary depending on the fare rules of the airline. Some tickets may be non-refundable, while others allow for cancellations with a refund, subject to certain conditions. Riaz Travels will help facilitate the cancellation process and apply for a refund on your behalf, in accordance with the airline’s policies. Please refer to our Refund Policy for more details.

4.Limitation of Liability

  1. Service Provision : Riaz Travels acts as an intermediary between you and the airlines, hotels, car rental companies, and other service providers. While we strive to provide accurate and up-to-date information, we do not guarantee the availability, accuracy, or reliability of the services provided by third-party providers. Riaz Travels shall not be liable for any losses, damages, or inconvenience arising from the actions or omissions of these third-party providers.
  2. Indirect Damages : In no event shall Riaz Travels be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our services, including but not limited to loss of profits, data, or business opportunities.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions